• Thursday, September 3, 2020
We're always looking into different ways to ensure security and reliability of services in line with international standards. 
 
Please be advised that effective 15th September 2020, our hosting servers will only support secure communications to our incoming and outgoing email servers. This is to ensure that your email communication remains secure and encrypted from the time it leaves your computer to the time it reaches the server. 
 
No action is required for users already using secure ports or webmail for checking their emails, and/or using business email solutions such as Google G Suite or Microsoft Office 365.
 
Effective Date; 15th September 2020
 
Impacted Users include; 
- Users who use non secure ports for POP, IMAP, SMTP
- Old email clients or devices that may not support latest encryption ciphers
 
How to check if I am affected;
- On a PC using Outlook, go to your email settings - followed by More Settings > Advanced Tab. You are impacted if you see port numbers 110, 143, 25 or 26. 
- On a Mobile device, go to your email settings - and look under advanced settings. You are impacted if you see port numbers 110, 143, 25 or 26.
 
How to fix my settings;
- For incoming servers, enable security of SSL/TLS/Auto and use these ports; POP (995) or IMAP (993) 
- For outgoing servers, enable security of SSL/TLS/Auto and use these ports; SSL (465) or TLS (587)
 
Support; 
Our support team is standing by to assist you with these changes remotely. Before reaching out to our support, please download and install AnyDesk (www.anydesk.com). Our support team will ask you for your AnyDesk ID so that they can connect and help you configure. 
 
Our support contacts are; 

Phone: +255 411 222 333
Email: [email protected]me.co.tz
Telegram: https://t.me/extremewebtechnologies 
Live Chat: https://www.extreme.co.tz 
 
Thank you for your cooperation.